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Information to consider when choosing a new Social Media home:

Information to consider when choosing a new Social Media home:

The world view of a network owner drives how they govern the service. This is turn drives what money backs them and therefore stimulates initial growth. Over time, the market drives the rise and fall of any network. This directly correlates to whether the network is moderated without bias or moderated at all. We already see evidence of bias in certain networks governed by the alt-right. Gab is only one of them. Reports by multiple users, proud announcements by owners of their political views, and obvious marketing show MeWe and Minds are also in the same space as Gab.

While I give each technology a fair shake, the world view of owners of these networks matter. Reports of bias by some in moderating user content should concern everyone looking for a new home. Influencing a company owned service politically is a fool's errand IMO. Businesses, organizations, and individuals have a legal right to decide who their customers will be and how they treat them in accordance with law - these are not taxpayer owned spaces. I am not in agreement with the political view of the people who run Gab, MeWe, or Minds. But I do not believe social media users can change those views. Users have no right to tell companies how to run their business (as long as they comply with law) but they do have the power to make choices to find a home elsewhere if they choose.

Hate is not a crime. Hate speech is not always a crime but it can be. In many cases it does infringe on the civil rights of others. Many companies have policies against hate speech in their terms of service for good business reasons. Those who engage in hate speech view those terms as infringing on their rights but legally it is not. There are legal precedent rulings along these lines not being enforced and that needs to change. Legal limits on speech in the USA and in Europe, UK, Australia, etc exist and are a reflection of the will of democratic people. There is also a legal difference between public space and private space. Let's look at both:

For the first: It is against the law to use speech for: inciting riots, crime, or other actions endangering the lives of others; harming others through libel, slander, defamation, etc; weakening national security; and more. While hate is not a crime - illegal actions as a result of hate can be. Facilitating illegal activity makes one an accessory to a crime. In the case of civil torts, third party liabilities are a strong consideration because that can cause profit loss. Companies, especially publicly traded corporations, have concern for their legal liabilities. In other words, they care about what costs them money.

For the second: "Public" space in the USA is defined as space owned or funded by the public (taxpayers), i.e. government facilities, public schools and universities, hospitals, etc. AND official government accounts in private spaces like FB, G+, Twitter, etc. Personal or unofficial accounts in those private spaces are not public space.

Private space is defined by private ownership like individuals, organizations and companies. All social networks not owned by the public are treated in the same manner as businesses. They have a right to control what is said and what the ambiance is in their space be it a restaurant, church, home, club, etc. In the online private space, this is governed by a Terms of Service by which owners have the right to enforce.

Free speech is a concept not an absolute in a civil society. However, there are also other user rights in consideration under the law and those relate to discrimination. In the online space, this aligns with bias when moderating the online space. If a terms of service is not enforced without bias, the company or individual may be subject to scrutiny regarding discrimination legally. Even if a legal line is not crossed, the publicity alone can destroy a company and that is why some are taking action - because no lawyer in the world can save them from negative impacts regarding public perception (which happens immediately while legal action takes years and can be hidden).

So why do I mention all this? Because many of us have been through this before and didn't like the outcome. The goal of many of these networks is to get you in and hooked on the service offerings because they know it will be hard to move if your friends are there and your content is not exportable by you. I don't blame businesses for wanting to make a profit but I do think it should be ethical because the content is user generated - it belongs to the users IMO and users should not be exploited for profit.

So, rather than tell yourselves they are all the same and hope for the best, what we can do differently this time is inform each other about not just technology but about how networks are run by posting evidence of bias or evidence of hidden policies. Users have the power to affect change by making choices about where the next space they call home will be. This is different than saying oh let's move in and change it.

Offline, when we look for a new neighborhood, we assess the people that live there first then we look at the features of the neighborhood if and only if the people in that neighborhood are people we want to live near. We may not agree with a neighbor but we have a certain expectation of civil behavior based on law and what is considered socially acceptable.

Social media communities are based on the people in them but they are all private space not public space. We should apply the very same scrutiny in selecting a new social media home as we would a new neighborhood home. Considerations include:

what are the people like?

what is the crime like?

what are the costs?

if i move can i take things with me?

is it safe and secure?

will i be treated fairly?

who controls access?

can one person kick me out and keep my stuff?

For social networks, there are two types: single authority (centralized) that cannot communicate with other networks and federated (decentralized) that can communicate with other networks that use federated protocols.

Any single authority can: kick you out and keep your stuff; control your access to the space AND everyone else's access to your space; control how you will be treated; and control pricing. These are all incentives for administrators to become corrupt and not in the best interest of users IMO. How a single authority treats its users is directly related to their motivation for risk/reward.

In the federated space (many social network types), the power is in the hands of the users because the incentives for administrators to be corrupt are greatly reduced by design. You control your existence; you control and own your content; you control your privacy rights; you control who has access to you; and you control costs without worrying about potential bias of a single authority that may or may not be corrupted. You control your risk/reward.

In addition, there are other pros: it can be a forever home, a nomadic home, or a temporary home; there are many "neighborhood choices with intersections" because the neighborhoods all agree to federated protocols for interaction; you can build your own neighborhood or move to an existing one; and you can, in some cases, change the way the neighborhood looks any time.

For me, the versatile nature of the federated social web is why that is where I will be socializing and making a home. It does not mean I will not have a presence elsewhere - consider those more like other locales like work, school, gym, gaming club, etc where you may have some of your things for specific purposes or to stay in touch with people in those locales.

Comments

  1. Interesting discussion. On Minds, I posted about the Synagogue shooter shouting "All you Jews should die". I had someone comment back "is he wrong, though?". I immediately reported him under "inciting or encouraging violence". He's a prominent user who has his posts boosted constantly, but he obviously violated TOS. (specifically "The User Content does not contain threats or incite violence, and does not violate the privacy or publicity rights of any third party;")

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  2. Just see if you can discuss this post without talking about politics!

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  3. Nice writeup. I can see a golden opportunity for writing books on this next generation of social networking.

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  4. Although I generally agree with your points, I strongly disagree with your utopian view of open-source alternatives.

    Leaving aside the many downsides of open-source developments (its not all roses in that green pasture), the same private concerns arise.

    Your data is only technically (not legally) “yours” (under your control) if it is in your computer, your server, and travels only through your intranet. As soon as it touches anyone else’s infrastructure, you loose control of it.

    For the vast majority of us, who don’t have the skills, capabilities, disposition, or time to manage our own internet infrastructure. It will always be someone else’s infrastructure. Managed by someone else’s interests.

    Server administrators have absolute control over all of the data and accounts in the server. If he wants/needs/thinks that limits should be imposed, these will be imposed. If he dies, the server dies soon thereafter.

    Hosting providers have absolute control over what gets hosted on their servers, if they want/need to shut down a particular server hosting agreement, they will. Server administrators know this.

    Domain name providers have near absolute control over the domains they “rent out”, if they want/need to stop forwarding those domain requests, they will. Server administrators know this.

    Governments have control of their laws and of the infrastructure that resides within its borders. If “they” want/need to impose limits and censorship, they will. Server administrators know this.

    So, as you see, even in open source alternatives, it is server administrators that wield the power.

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  5. Bill Brayman must include what Murdoch says about social media lol

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  6. Martha Magenta ok what does he say?

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  7. Bill Brayman I was looking at this earlier, quite interesting, you can read it for yourself:
    fifteendesign.co.uk - A Brief History of Rupert Murdoch and Social Media | Fifteen

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  8. Martha Magenta Murdoch painted as old school mogul with sour grapes because he couldn't get a foothold with myspace, and now complains that the social networks are freeloading off his news outlets?

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  9. Edgar Brown I don't believe I implied any utopian views. However, I did mention the fact in the federated space, you can host your own which does give you full control over your content - especially copyrighted content. When you post it publicly - that does not give others the right to profit from it without your consent - just like any web page or public display of copyrighted work.

    If you choose a home on an existing node in federated space like choosing an apartment in a building, you put a certain amount of trust in the owner of that node. But, if that owner for some reason bans you or moderates your content in a way that you disagree with, you still control your existence in the federated space. You can move to another node or host your own node and all of your existing contacts remain able to be your contacts. This is not true for centralized services.

    I am not demonizing businesses - I am a business owner. I see the need for balance and ethics where costs are incurred, profits are desired, and even jobs are created. But there is a uniqueness when it comes to user generated content because it is not the company creating the content - they are only providing the tools for users to use. IMO the intellectual property rights are NOT shared unless explicitly agreed to in the terms. This means, if I offer a social network service, I must be clear and ethical in my terms and that will either attract or repel users of my service.

    G+ is a perfect example of a centralized social network service business model

    1) monetize consumer G+ user generated content
    a) record, catalogue, and sell user behaviors
    b) profit using user generated content
    2) prevent users from easily moving their content to a competing social network
    3) expose users to sponsored content
    4) entice users to use other services which have a different monetization model

    None of the above is evil and all of it is covered in the Google terms of service that most people do not read but legally agree to by creating an account. But make no mistake, services are not offered as a kindness - they are all offered by Google for profit. Profiting from user generated content without their knowledge because it is not clearly spelled out in the terms of service is unethical IMO. The terms do spell out options to allow Google to use your content for profit although it is not entirely clear to non-business people. Biased moderation based on the terms is unethical. Google has repeatedly failed to moderate without bias and enforce its own terms based on user reported evidence. In those two cases, I do question the ethics and bias of the G+ team. The lack of adequate tools available upon announcement of the shutdown of consumer G+ may not be totally unethical but it was a bad business decision IMO. Only time will tell whether they actually provide the tools promised to save user generated content or not before the shutdown. I have no doubt their focus is on providing migration tools to GSuite which is how they will monetize a non-consumer G+ built from the things learned on consumer G+.

    These concepts above IMO should apply to ALL online service providers including the federated space. Be up front on policy, be transparent on policy enforcement, be responsive to user needs, and have clear terms of service. IOW Be ethical in how you provide your service!

    Side note: The federated space is not limited to open source and neither is the centralized space. I do happen to be a fan of FOSS but I am a realist about it - both in terms of limitations and in terms of agility. Software choices are always driven by use cases.

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  10. Bill Brayman yes ... he ruined myspace, and would if he could ruin facebook. He has tantrums and throws his toys out. He has way too much power over media

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  11. Shelenn Ayres For most of us, hosting our own content is out of the question until peer-to-peer social networks become a reality. And, even in that case, your internet provider can shut you down.

    But it goes further. If a server administrator wants to erase all of your content, they can. Even your identity is associated with that node, you can’t simply move.

    At least with companies we tend to have more visibility on who the building owner is and what commercial pressure to apply. If a crook decides to host a federated node with the sole purpose of making ill-use of the information they gather, we would not be the wiser and it would be hard to find out.

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  12. Edgar Brown Example of how easy it is to host your own federated node:

    Friendica can be hosted in AWS space, on a cheap VPS, within VirtualBox as an image, on shared web hosting, or on a dedicated server in a data center. Server costs of any option above (with the exception of AWS which will charge for others downloading above a traffic threshold) ranges from zero to 9.95 a month but most can get remote host accounts for 2.99 a month.

    Hubzilla also can be hosted in any of the above ways. I suspect that is true for Diaspora and Mastadon but I don't have direct experience with those. There are other federated network types as well for different use cases.

    I will note some of us are working on up to date instructions and improvements to Friendica which was my choice of network type for a specific use case. But what we are doing will benefit anyone.

    I disagree with the notion that companies tend to have greater visibility and should therefore be more trustworthy than someone who hosts a node for others to use. Even non-profits can be unethical. From a software perspective, most companies (including myself) who produce software they consider a trade secret are not going to allow users to see the code. Therefore, in administering that code, users have to trust admins and companies to follow their terms of use.

    My contention is that creates incentives for people working for those companies to be corrupt and unethical. There are rogue admins who are tempted or sometimes consider it fun to read private conversations or "mess with" users whose views they do not agree with or that report them. There are companies who will say they don't sell user content but in fact do so. There are teams who claim they enforce their terms of service without bias when in fact they do not - Google is a perfect example of that. What keeps users at G+? Ease of use and difficulty of moving because users have to start all over again when they move.

    By design, a federated social network greatly reduces those incentives to be corrupt. There is no single authority that keeps users at once place nor that prevents them from moving to another place - because they still have access to their content and their contacts.

    I can't tell others what to do but I can share my thoughts on why I plan to do what I do. People need to make their own decisions for their own use cases.

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  13. Shelenn Ayres John Lewis
    ‘‘This is an excellent post about a crucial consideration in choosing a new social network.

    I posted a more succinct version of this post a couple of weeks ago but it was removed by a moderator here. John explained the reason for that action as “absolutely no politics are allowed in this community.” Now three atrocities within 72 hours has promoted you to make this new, more detailed post addressing the same issue, and I applaud you for it. However, I would caution you to monitor the comments closely, Shelenn, because I think that’s where my post went wrong and why John allowed it to be blocked—comments there started out objectively providing user experiences but quickly turned into a contentious back-and-forth between opposing political views. I did not monitor it well or guide the tenor of the discussion sufficiently. I should have.

    John, I hope that you can see the value in Shelenn’s (more detailed) post because G+ users really are seeking input in how well a prospective platform is moderated.

    Hate speech is virtual violence fomenting it’s physical embodiment. Moderation is about safety, not politics.



    Lauchlin MacGregor Martha Magenta

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  14. And people wonder why I’m leery of Minds and MeWe.

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  15. Shelenn Ayres our are missing the point, as it’s rather normal, you don’t see the information bubble you put yourself in. That same ease of installation makes it easy for any bad actor to host their own site. Look at the number of “new G+ sites” that keep popping up in this community, how many of those are malicious actors?

    But much more relevant to the point: ask your grandmother, or anyone outside the rarefied space of IT professionals and enthusiasts what any of this means: AWS, VPS, VirtualBox image, web hosting, dedicated server, or data center. That’s a barrier of entry that puts us among the privileged. Add to that costs, that’s another barrier of entry. What percentage of the population does that leave out? 99.9%?

    As anything in life it is about compromises. Nothing is intrinsically good or bad, it is our “information bubble” that makes it that way.

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  16. Edgar Brown You make a good point about a crook hosting a federated node. Let's examine it!

    1) Are there crooks hosting private social networks now? likely

    2) Are there crooks hosting federated nodes? likely

    3) What can users do about the above? "crowdvet" options, know your intellectual property rights if that is a concern, secure your usage

    Can you describe scenarios where a user is harmed by a crook running a network they are a member of?

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  17. Edgar Brown Perhaps you missed the part of my comment talking about some of us working to update documentation and improve things to make it easier to not only use but also easier to host. I prefer optimism to pessimism.

    We have time to make improvements (8 mths to go) based on the needs of all users if they communicate those needs rather than vilify those wanting to help everyone.

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  18. Shelenn Ayres And easier to “vote with our feet”. To find platforms that are socially responsible.

    We shouldn’t have to put up with the Anything-Goes-Wild-West just to find a resilient and technically sound social networking platform.

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  19. Shelenn Ayres thanks for posting this.

    NB: I'd specifically requested Shelenn submit this, it says a great deal about topics I've been reflecting on, in particular, how to represent this information when showing comparisons of sites, platforms, of the ownership, controlling interests, funding sources (venture, stockholders, advertisers), etc.

    And how to present this in a way that's sufficiently fair, that recognises areas of acceptable differences, but also doesn't whitewash true evils. The amounts of grey and subjectivity are enough to choke a large horse....

    I'm currently tending toward a "Community Issues" or "Community Dynamics" set of factors:

    Community issues

    Tolerance / Intolerance:
    Hate groups / Hate speech:
    Platform Ideology:
    Notable user/group ideologies:

    See:
    https://social.antefriguserat.de/index.php/Platforms_and_Sites#Community_issues

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  20. Cherch Cherch Thanks. I am not vilifying any one service offering. I am sharing my considerations with others. Each will need to make their own decisions. I call it "crowdvetting" where we each share objective evidence that helps us all make more educated choices. There are a couple of public spreadsheets that were great but had to be edited a few times then closed to public editing because subjective information was inserted and objective information was removed by people with a vested interest in one service or another.

    That said, I do have accounts on services I do not consider home and I will like any user have expectations of adherence to terms and law. Here is the analogy:

    Lets say I moved to a new city. There is a new gym just down the street from me. My new friends at work go to that gym. If I want to share that common interest, I would get an account at that gym and perhaps a locker for some of my stuff. It does not mean I would call it home. It does mean I should have read the terms before signing up for an account and that I have reasonable expectation of safety and health. It also means I will take action based on those terms if the gym owner, its employees, or its agents violate those terms or the law. This has nothing to do with my new friends at work or anyone's politics. If I feel unsafe because of the actions of the gym for any reason, I have the right to remove myself to safety and report the reason.

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  21. It’s a shame there’s no Trulia for Social Networking “real estate”.

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  22. Shelenn Ayres
    Perfect analogy. Thanks.
    Thus far, I have joined pluspora, (which connects to Frendica and other social sites), specifically for the reasons you mentioned above. I didn’t want to resort to a scattershot approach of joining a bunch of networks and waiting to find out there is no site management for bots or hate rhetoric.

    I joined Pluspora simply because I’d read a number of comments from objective, clear-headed folks I follow here on G+ describe the oversight there as decent and hate-speech as low level.

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  23. The more I think about it, the more I think I may just be done with the whole concept of social media.

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  24. Brian Holt Hawthorne I get that but I am actually seeing the move by G+ as a blessing in disguise to help me (and anyone else who wants to) jump forward towards a next next generation social media concept.

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  25. Shelenn Ayres I am also beginning to see the move by Google as a blessing in disguise. G+ remains the app that I spend the largest amount of screen time on. I look forward to having that time to spend on reading good books or having conversations with my neighbors. I’ve tried to take sabbaticals many times, but seem to end up back here.

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  26. Shelenn Ayres If anything, the move by G+, has taught us to not take anything for granted.

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  27. Brian Holt Hawthorne humans are social beings - the need to be alone for extended periods is rare. Balance is key. I find using Friendica so much more efficient than G+ that it gives me the balance I seek. (assuming I set my preferences the way I like them).

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  28. Shelenn Ayres Public space in the US is not the same as in other jurisdictions. And like most Americans, you over look private spaces open to the public. There is a lot of precedent even in the US, on being fair to the public with your private space if it's open to the public.

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  29. Brian Holt Hawthorne
    I share that view. I would read two or three books a week before joining G+ two years ago. I’ve read only a handful since, and I look forward to having time to read again. I must say, though, that I have learned a lot more here than I expected because most of my time in G+ has been spent reading post-related articles.

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  30. Cherch Cherch Shawn is a Troll. He wastes our time trying to decipher his gibberish only to find it’s still gibberish.

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  31. Cherch Cherch You could tease him until he blocks you.

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  32. Shawn H Corey as I mentioned, the precedent cases are already on the books and recent. For example:

    Twitter is a private space. But, the court ruled the Twitter accounts of US government officials are effectively public space because of the public records act. This means Trump et al who were banning users from official government accounts and deleting tweets were in violation of law. Twitter has restored access. Courts also ruled that use of Twitter as a private individual was not subject to the same public records act.

    So there is no confusion about public space versus private space. My statement was based on recent precedent. It only matters to those considering the definition of free speech rights in public versus private space. There is no reasonable expectation of free speech rights in a private space by law with the exception of official government activity.

    If you go to a church, private school, bar, restaurant, gym, yoga studio, private beach, or private home, those in charge of that environment stipulate what speech is allowed. The same is true for private virtual spaces aka online spaces not funded by the taxpayers.

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  33. Shelenn Ayres
    Great explanation of Public v. Private space and government use of it. Thanks.

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  34. Brian Holt Hawthorne I think I may just be done with the whole concept of social media.

    That's another question I mean to be asking, stay tuned ;-)

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  35. Jannik Lindquist No memes, first and final warning.

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  36. Shelenn Ayres "If you go to a church, private school, bar, restaurant, gym, yoga studio, private beach, or private home, those in charge of that environment stipulate what speech is allowed."

    That's US precedence. When it comes to Inalienable Rights, the US is totally messed up.

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  37. Very good post. The considerations you've cited -- the series of questions -- are the reason I never joined Goodreads: I was hearing about a lot of snide comments and bullying, particularly directed towards women. (Although I am not a woman, I see no reason to patronize a site that actively encourages bullying.)

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  38. Shelenn Ayres Have you posted this elsewhere and/or can I copy it to #PlexodusReddit / #PlexodusWiki?

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  39. Edward Morbius I still would like to know if we can get some security experts to chime in pitch in.

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  40. Shelenn Ayres Who do you have in mind, and could you please contact them directly yourself?

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